EdgeServPOS

Enterprise clocked in dashboard - Shows all employees clocked in by sites. Enterprise export CSV

Current Issue: From the All Sections / Orders screen, it is difficult for managers to quickly review tickets. To see what is inside an order, managers must open each ticket individually and then go back to the list. This becomes slow and inefficient when reviewing multiple open orders, deliveries, or checks. Proposed Improvement: When a ticket is selected, display a preview panel on the same screen showing the full check details, similar to the attached example. The preview should include the most relevant quick actions, such as: Print / Reprint Void Ticket Edit or correct the order when permitted Other commonly used manager actions Goal: Allow managers to quickly move through tickets, see exactly what is inside each check, and take common actions without opening and closing every ticket individually. This would make order management significantly faster, easier, and more accurate, especially during busy operations.

We would like the ability to perform a blind cash drop without requiring a physical cash drawer. When an employee uses multiple terminals, they may process cash sales without opening a drawer. They currently have to perform separate cash drops for each drawer, even if the same employee is using both. Proposed solution: Before allowing the employee to run their Server Checkout Report, display a keypad requiring them to enter their cash deposit amount. The system should not show their sales totals until the deposit is entered. The checkout report would then show: Expected cash Deposited amount Difference/overage/shortage This would maintain the blind drop process while allowing cash to be managed across multiple terminals without requiring separate cash drawers.

We need an open API . We have customers requesting this and there are plenty of systems that offer it . We don’t want customers going somewhere because our inabilities to export or integrate to customers own apps or piece of software.

Hello, So were still learning/Dialing in Edge Serv on our end, but I think what we need more than anything for the future of the product is an Open API (Rest I believe would be best) for so many reasons. From its a fancy word to use when trying to sell a client, to actually delivering on those huge promises we make to gain clients, to talking to third party companies and trying to get them to integrate to EdgeServ to Dealers taking initiative on their own to write their own integrations to help build the EdgeServ name. I'm unaware of this in the EdgeServ offering from what I can see, so if it's there please let me know, and if it's not can we add this, cause I think it will be needed for our future as there is no way we can be all things to all people and we will need integrations to compete. We're coming from Focus which is a software that has been around for a long time and had a lot of integrations and they needed the a restapi to compete too. And I know many Focus dealers won many big installs by doing the minimal amount of work via integrations.

Hello, Can we get our AI to Make and Program Modifiers Directly and even change the order in which they appear. We program one custom modifier page per menu item and call it the fast/quick mods. This process is very labor intensive, but the merchant loves it. It would be amazing if we could have the AI program modifiers Dynamically maybe even arrange them by most used like a speed screen. The workflow is pretty simple a user has to put the modifiers that comes with the item, then the pos will make the inverse of those items. So, if a burger comes with lettuce, there needs to be a no lettuce option and an extra lettuce option. Then from there as users manually add items using the open modifier button the pos will add the modifiers to the fast mods and an A-Z mods screen. That way we can have a user build out their own pos to perfection without us. Small things like add, and no, and sub, extra should be bundled together. I was figuring we could also link all the database together on the back end and then have the AI just feed through all the data to speed up the programming stage of onboarding a customer and making suggestions for order entry efficiency.

Hello, Could we get Custom Landing Pages for Web Menu's and also the capability to do multiple categories. We are trying to have Web Menus on Android Tablets using a kisok app to lock the webpage for up sales. So one custom landing page for Desserts, and another one for cocktails. A site we are working on switching to EdgeServ is interested in this, and they and multiple others restaurant owners we have spoken to said that the Casinos here in Reno are all doing this now and they would like to match them.

Hello, Could we get an option to print the modifier price in the kitchen please.

Hello, could we make one Dashboard really made for Auditing a site. From Deletes, to Voids, To Adjustments, to Ask for Name, to Open Price, to Employee performance, sales versus voids.

Hello, Could we get a way of running a report/dashboard on Kitchen Names and Notes sent to the kitchen. One as this is a potential theft loss area, but also, it's a great way to mine for data to see what modifiers employees are putting into the pos by hand and then program those modifiers in for a better user experience.