Void Gift card when transaction is voided | Voters

Void Gift card when transaction is voided

planned

Jeff Wood

Currently the gift card has to be voided on the back end manually. We have seen employees steal without this functionality by creating a gift card then voiding but the gift remaining active.

February 18, 2020

Chandra Spary

Yes this and adjustments are an open door for theft. We have a huge Gift Card Client that we plan to migrate over that sells Gift Cards over at Costco and Sams

EdgeServ Support

marked this post as

planned

Matt Starr

Huge Theft Issue! Reported for the last year plus, and still no traction on getting this fixed. Still an issue in v2020-7-17. We are talking about internal gift cards with this on.

Now that Valutec on Pax is supported, I sure hope this issue hasn't carried over to that solution!

EdgeServ Support

Matt Starr: The logic is still the same with Valuetec - this request is still under revision and planning to modify the workflow.