Integration with ChefTab for order ready "text mesages"
A
Al Lormand
We have a client that would like for bumped orders to alert the wait staff that orders are ready.
This customer specifically called out the following functionality:
When an order is bumped, an alert is sent to the server, indicating they have an order completed at table X.
Additionally, the table itself changes color indicating the food is ready for pickup.
There is another function they asked for which was the ability to hit a button on the KDS that sends an alert to the server that tells the server to talk to the kitchen about this order.
I understand the EdgeServ KDS had this functionality, and if whatever was there, could be re-engineer so that it works with "texting service" that ChefTab already has built into their system.
Jon Etxeberri
Cheftab does have an integration with JTech for this where you can buzz a pager that you can give to staff or employees for this.
I spoke to Cheftab about their integration for Texting and they said they do not text orders today, they push the order back to the pos and the pos would text the order is how their integrations work. This would be the same with the changing of the table. Cheftab has setting where once the order is complete it can send parial or the whole ticket by IP address. This is ready to go today, or they said they can create a custom workflow for us.