EPS Support
We have a few clients that want the detailed void report to show all of the following information.
When and on what ticket,
By who,
Name of the Void used, and if the Ask User Reason is enabled, the reason for using that specific Void.
Currently the Void report only shows either the Name of the Void, or the Manually entered in reason.
Ticket ID: What was Voided: Name of Void used: Reason:
Example:
Order ID Menu Item Name Reason Details Approval From Amount
______________________________________________________________________________________
. 11-2025
. 2025-11-19
. Sally
.2025-11-5018/1 Fries "Server Error"
. "Tammie opened the wrong ticket" 3.0000