Courses and Seat position v2020
under review
M
Matt Starr
When using coursing with seat positions, it would be very handy and much quicker to have the seat position reset automatically to seat 1 ever time the course button was hit. IE start a seat 1, course 1. Enter appetizer, seat 2, appetizer, send and stay.
Then Course 2, now back to seat 1, salad, seat 2, soup, course 3...
now back to seat 1 again, etc... Might also be handy to reset on send and stay, so that we can easily start at seat 1 for the next round of items.
Not really sure about every time you pick up the check, it goes to Course 0 automatically. I'm thinking if Coursing has been activated, and at least Course1 exists, that the next time the check is picked up, the system should assume Course # + 1. For instance; I ring up & fire Course 1, and then come back, it should be already on course 2 waiting for my next entry.
Jon Etxeberri
Some features I loved in Focus when it came to coursing was increment seat by meal stage, graphical coursing break up and lastly naming the courses on the front end. So, step 1 you select 4 guests, and then you put in one drink, or one app, or one entree, and they would default to seat 1, when you put in meal 2 the system would notice you already had one of your meals taken and take the next available seat, pretty nice for a fast-paced environment. Then we could hit the course button and see all our courses side by side like in the split check viewer and we could highlight the item and move it to another course like we were splitting a check, the far-right hand column had quick set buttons like fire course, and hold for 5 or 10, which it would also be nice to have these present times in the hold and send section. Lastly, we could name the courses. Today we can name them in the kitchen, but I found naming the courses in the front helps a lot and we got creative with it like naming a course to go, or naming it don't make, it gave a nice flexibility to the software as many restauranteurs think that coursing is only for fine dining, but once we should them it was a way of categorizing the kitchen orders in a priority way they loved it. I would love to see some of these features make it to EdgeServ some day.
J
John Eric Sorrells
added to above, would like to see added feature to limit no. of courses i believe now you can put in as many as you want, maybe 10 or a setting to limit to a certain number,
also on seat numbers would like to see the seat numbers stop or wrap around depending on how many guest are entered at start of check.
ex 4 guest, seat would stop or warp back to 1 after 4
Eric , Smart POS Solutions if questions here is my no. 8287790036
E
EdgeServ Support
under review
M
Matt Starr
Furthermore: The sort by course is putting course 0 at the bottom which is confusing, especially when you sort desc vs ascending and the course 0 comes before whatever the last course was (IE course3).
Secondly, the sort by icons at the top of the order entry screen do not work as expected. If I'm sorting by course, I would expect that to change. When sorting by seat number, I would expect that to change for the entire check no matter what course it was in, not just sort the seats inside each course separator line area.
Currently in v2020-7-17 the course sorting is the overriding setting, and the sort by alpha and seat only do so "within" their associated course. When coursing is used, this should not override which way I want to sort or display my check.